Shipping
Shipping Charges
We would love to remove all shipping charges from our B2B orders, but the reality is that shipping is a cost borne by all businesses, and we have to pass on some of that cost to every order. We have chosen to charge a fixed price shipping for each order, based on the value of the order and the destination address. This allows you to make a purchase on our B2B with full up-front knowledge of the shipping costs you will be charged, which streamlines the process for everyone, and allows us to pass on the maximum efficiency savings to you, via our low shipping charges and great margins on our products. We do contribute towards subsidising the freight for our customers, and will continue to do so, as we understand freight is an expense that should be shared by all parties in the supply chain.
As you will see from the rates tables, the higher the value of your order, the lower the freight charges as a % of your order value, so to get the best value freight rates, try to aim for your cart value to be at the higher end of the order value bracket (e.g. if your order in cart is sitting at $1,025, you can add items to your cart to get to a value of $2,000 without incurring any extra shipping costs).
You can view the freight charges for your destination stores in the tables below:
NSW & QLD
| ORDER VALUE | FREIGHT CHARGE | FREIGHT AS % OF ORDER VALUE |
| Up to $500 | $29.50 | 6% |
| $500 to $1,000 | $49.50 | 5% |
| $1,000 to $2,000 | $79.50 | 4% |
| $2,000 to $3,000 | $99.80 | 3% |
| $3,000 to $5,000 | $138.50 | 2.5% |
| $5,000 - $10,000 | $159.00 | 1.5% |
VIC, ACT & SA
| ORDER VALUE | FREIGHT CHARGE | FREIGHT AS % OF ORDER VALUE |
| Up to $500 | $48.50 | 9% |
| $500 to $1,000 | $68.00 | 7% |
| $1,000 to $2,000 | $96.00 | 5% |
| $2,000 to $3,000 | $132.00 | 4% |
| $3,000 to $5,000 | $168.00 | 3% |
| $5,000 - $10,000 | $287.00 | 3% |
WA, TAS, & NT
| ORDER VALUE | FREIGHT CHARGE | FREIGHT AS % OF ORDER VALUE |
| Up to $500 | $52.00 | 10% |
| $500 to $1,000 | $88.50 | 9% |
| $1,000 to $2,000 | $158.00 | 8% |
| $2,000 to $3,000 | $226.00 | 7% |
| $3,000 to $5,000 | $328.00 | 6% |
| $5,000 - $10,000 | $480.00 | 5% |
Shipping Method
We ship using the most suitable carrier available for each order. This is not always the cheapest, but always the most efficient and best value for our customer. Where a better service is available, we subsidise the extra cost, as we know how important it is for our customers to be able to receive their goods efficiently and from a courier that is easy to work with.
We have found Direct Freight to be the best value carrier for the majority of our shipments to most areas, but occasionally we will use other couriers where we've found the service to be of equal or better standard.